Best Redwood Shipping Policy
Best Redwood now offers discounted shipping rates on all orders. This great value for our online shoppers means it's easier than ever to start that patio project you've wanted to get to, upgrade your outdoor furniture, or adding a wooden pergola structure.
- Our normal lead time is 9 -11 working days to handcraft your redwood product. And 3- 5 working days to deliver your item using the best possible shipping company. Plan ahead with confidence knowing your delivery will arrive on schedule.
- Other shipping methods are depending of the item packaging dimensions. For example a chaise lounge will ship in a cardboard box via UPS or FedEx Home Delivery. But for larger items like Pergolas, they ship in a wooden crate for protection and via LTL carriers, like CEVA logistics, ESTES shipping lines, Reddaway, among others.
- We can offer expedited deliveries, just call us at (619) 391 9913 or 1 800 393 4128, to charge you the expidited cost to your item.
Discounted standard shipping and residential delivery on most orders over $45 made at Best Redwood. This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Alaska & Hawaii not included. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 3-5 business days for parcel ground and home delivery and 5-7 business days for freight deliveries in addition to the order processing time which varies by product. All returns are subject to Best Redwood's standard return policy. Void where prohibited.